Contact Us

If you have a query or need help with an order, please email us on:

info@sofestore.com

We aim to get back to you within 48 hours. Thanks so much!

FAQs

How long will it take for my order to be shipped?

We aim to ship your order within 1-3 working days. However for some larger sizes it may take 5 working days to ship.

What courier do you use?

We are currently using Royal Mail to ship our parcels. A standard shipping is second class postage so it will take 48 hours once shipped.

Can I cancel or change my order once it has been placed?

Unfortunately once an order is placed it goes straight to production so changing or cancelling an order is difficult. However drop us an email as we may be able to do something, but this cannot be guaranteed.

Do you ship Internationally?

Yes we ship to the USA and Australia.